Terms of Service

Company: VELARI ("VELARI", "we", "us", "our")
Website: velarihq.com
Contact: legal@velarihq.com

These Terms of Service ("Terms") govern your access to and use of VELARI's software platform, website, and related services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.

If you are entering into these Terms on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

1) Acceptance of Terms

By creating an account, accessing our website, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Services.

2) Description of Services

VELARI provides AI-powered software that helps Search Funds, Private Equity firms, and M&A brokers identify, validate, and enrich potential acquisition targets and decision-maker contacts. Our Services include data enrichment, scoring, verification, and integration capabilities with third-party systems.

3) Account Registration & Security

To use certain features, you must create an account with accurate, complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials;
  • All activities that occur under your account;
  • Notifying us immediately of any unauthorized access or security breach.

You may not share accounts, transfer your account to another party, or use another user's account without permission.

4) Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Violate any applicable laws, regulations, or third-party rights;
  • Use the Services for any fraudulent, abusive, or harmful purpose;
  • Attempt to gain unauthorized access to any part of the Services or related systems;
  • Interfere with or disrupt the integrity or performance of the Services;
  • Reverse engineer, decompile, or otherwise attempt to extract source code;
  • Use automated systems (bots, scrapers) to access the Services without our written permission;
  • Upload or transmit viruses, malware, or other malicious code;
  • Use the Services to spam, harass, or send unsolicited communications in violation of applicable law.

5) Customer Data & Intellectual Property

A. Your Data

You retain all rights to data you upload or provide to the Services ("Customer Data"). You grant VELARI a limited license to process, store, and use Customer Data solely to provide and improve the Services as described in your service agreement and our Privacy Policy.

You represent and warrant that you have all necessary rights to provide Customer Data to us and that such data does not violate any laws or third-party rights.

B. Our Intellectual Property

The Services, including all software, algorithms, designs, text, graphics, and other content (excluding Customer Data), are owned by VELARI and protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable licence to use the Services during your subscription term, subject to these Terms.

6) Fees & Payment

Use of certain features and Services requires payment of fees. You agree to pay all applicable fees as described in your subscription plan or service agreement.

  • Fees are billed in advance on a recurring basis (monthly or annually) unless otherwise stated;
  • All fees are non-refundable except as required by law or expressly stated in your agreement;
  • We may change fees with reasonable advance notice. Continued use after notice constitutes acceptance of new fees;
  • Failure to pay may result in suspension or termination of your account.

7) Term & Termination

These Terms remain in effect while you use the Services. Either party may terminate your subscription:

  • You may cancel your subscription at any time via your account settings or by contacting us;
  • We may suspend or terminate your access immediately if you breach these Terms or for legal, security, or operational reasons;
  • Upon termination, your right to use the Services ceases, and we may delete Customer Data per our retention policy unless legally required to retain it.

8) Disclaimers & Limitations of Liability

A. "As Is" Services

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

B. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VELARI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO VELARI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9) Indemnity

You agree to indemnify, defend, and hold harmless VELARI, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Services;
  • Your violation of these Terms;
  • Your violation of any laws or third-party rights, including intellectual property, privacy, or data protection laws;
  • Customer Data you provide.

10) Third-Party Services & Integrations

The Services may integrate with or include links to third-party platforms, tools, or content. VELARI is not responsible for the availability, content, privacy practices, or terms of third-party services. Your use of third-party services is subject to their own terms and policies.

11) Modifications to the Services or Terms

We reserve the right to modify, suspend, or discontinue any part of the Services at any time with or without notice. We may also update these Terms from time to time. If we make material changes, we will provide notice via email or through the Services. Your continued use after changes constitutes acceptance of the updated Terms.

12) Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising from these Terms or the Services shall be resolved through good faith negotiation. If negotiation fails, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13) General Provisions

  • Entire Agreement: These Terms, together with your service agreement and Privacy Policy, constitute the entire agreement between you and VELARI.
  • Severability: If any provision is found unenforceable, the remaining provisions remain in full effect.
  • Waiver: No waiver of any term shall be deemed a continuing waiver.
  • Assignment: You may not assign these Terms without our written consent. We may assign our rights and obligations without restriction.
  • Force Majeure: We are not liable for delays or failures due to events beyond our reasonable control.

14) Contact Us

Questions about these Terms?
Email: legal@velarihq.com
Address: 124-128 City Road, London, England, EC1V 2NX

Effective Date: 1 January 2025